Shipping | Return | Refund

Last updated June 23, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund, store credit, or an exchange. Please see below for more information on our return policy.

DETAILS ON FREE SHIPPING

  • There is a 24-48 hour processing time on all orders.
  • Once the order is shipped, delivery can take 3-14 business days. (May extend 7-14 days during the current pandemic)
  • If the item qualifies for Free Shipping, you will see it outlined on the product page below of the item price and SKU number.
  • Shipment tracking numbers are provided when the package leaves the warehouse.
  • Shipment tracking is available from the tracking link provided or at USPS, FedEx, DHL, UPS service sites. 
  • Custom Duty Tax for international orders is not part of the free shipping. 
  • We reserve the right to change or discontinue Free Shipping at any time 

Undeliverable as addressed, Unclaimed & Cancel Order after shipment- "undeliverable as addressed" and "unclaimed" could result from a wrong address that was provided, having moved, contact information changes, unavailable at the time of deliveries...etc.  If the package was returned to us as "undeliverable as addressed" or "unclaimed", a 30% re-shipment fee will apply to your account. The package may be re-sent to you after the return is received and a 30% fee is paid.

- If an order is canceled after the shipment was sent and posted, a 30% restocking fee will apply to your account.  The partial refund will issue to original payment account after the return is received.  30% Restocking fee also applies to the wrong product ordered.  The 30% restocking fee basically covered the original shipping charges. 

Please help us to maintain our ability to offer "FREE SHIPPING" to you by correctly entering your address, contact information, and availability at the time of delivery. Following these simple steps will GREATLY increase the ability for a hassle-Free delivery.

RETURNS

All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at service@componentauthority.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Order ID is also the RMA Number Must be on Shipping Label, and mail your return to the following address:

Component Authority
RMA # (Enter Order ID here, Your Order ID is also the RMA number)
5001 Lindsay Court
Chino, CA 91710
United States
 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS     

The following items cannot be returned or exchanged: 

     ●     Special Order   
     ●     Custom Paint Fairings    
     ●     Used Item   
     ●     Item not in Original Condition    
     ●     Closeout Items      
 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

Please Note

     ●     A 30% restocking fee will be charged for all returns.          
     ●     Order ID Number is also your RMA Number must be on the Shipping Label   
     ●     Return Shipment Tracking Numbers must email to service@componentauthority.com 
 

If you have any questions concerning our return policy, please contact us at: service@componentauthority.com  909-378-5668 

Proposition 65 warning for California Residents -

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